▶ How much is the deposit?
The deposit is 50% of the total amount due at time of reservation. The remainder is due 30 days before your arrival. We accept all major credit cards.
▶ What is a cleaning fee?
The cleaning fee is to cover the expenses of the professional cleaners, professionally laundered linens and towels. We want to make sure your apartment is impeccably cleaned.
▶ What is the cancellation policy?
The cancellation fee is $150.00 if the cancellation is made 30 days before arrival. For cancellations made afterwards 50% of the deposit is forfeited.
▶ Is there a security deposit?
Yes, there is a refundable security deposit of $300.00.
▶ What are check in and check out times?
Check in is after 3p and Checkout is at noon. There is a $50 late check in fee for check ins after 9p.
▶ How do we get the key?
You will be met at the apartment with the key.
▶ What is included with the rate?
Please read the amenities for each apartment. All apartments are equipped with wifi, clean linen, towels, TV, cooking utensils, A/C, heat, etc. You can expect to find in the apartment what you will find in a regular apartment. The idea is to live in NYC as if you are a local.
▶ Does the nightly rate include taxes?
Yes.